Accessibility Statement

This accessibility statement applies to HM Government’s police recruitment website, www.joiningthepolice.co.uk.

This website is run by HM Government. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts.
  • zoom in up to 300% without the text spilling off the screen.
  • navigate most of the website using just a keyboard.
  • navigate most of the website using speech recognition software.
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • On the homepage and ‘Ways in to policing’ page, loss of information can occur when people with visual impairments or dyslexia override the set spacing or font family.
  • While the pre-recorded videos on the website have voiceovers for visually impaired people and captions for deaf people, there is not currently an audio description track or option to view a transcript to help people with visual impairments understand the action taking place in the video.
  • Custom elements such as those on the ‘How to apply’ page and ‘Is policing right for me’ quiz and the Mobile Menu are currently difficult to use with assistive technologies.
  • Tab elements on the ‘Apprenticeship’ page did not implement the aria-tab pattern properly.
  • Structural HTML issues may change the way a page is read to assistive technologies.
  • The ‘Why join’ page features different link names for the same destination.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 2 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact joiningthepolice@homeoffice.gov.uk with details of how we could improve.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

HM Government is committed to making www.joiningthepolice.co.uk  accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • On the homepage and ‘Ways in to policing’ page, loss of information can occur when people with visual impairments or dyslexia override the set spacing or font family.
  • While the pre-recorded videos on the website have voiceovers for visually impaired people and captions for deaf people, there is not currently an audio description track or option to view a transcript to help people with visual impairments understand the action taking place in the video.
  • Custom elements such as those on the ‘How to apply’ page and ‘Is policing right for me’ quiz and the Mobile Menu are currently difficult to use with assistive technologies.
  • Tab elements on the ‘Apprenticeship’ page did not implement the aria-tab pattern properly.
  • Structural HTML issues may change the way a page is read to assistive technologies.
  • The ‘Why join’ page features different link names for the same destination.

Non-compliance with the accessibility regulations

  • On the homepage and ‘Ways in to policing’ page, loss of information can occur when people with visual impairments or dyslexia override the set spacing or font family. This fails WCAG 2.1 AA success criteria 1.4.12 Text Spacing. We planned to rectify this problem by end June 2020, this will now be rectified by end August 2020.
  • While the pre-recorded videos on the website have voiceovers for visually impaired people and captions for deaf people, there is not currently an audio description track or option to view a transcript to help people with visual impairments understand the action taking place in the video. This fails WCAG 2.1 A success criteria 1.2.3 Audio Description or Media Alternative (pre-recorded) and 1.2.5 Audio Description. We planned to rectify this problem by end June 2020, this will now be rectified by end August 2020.
  • Custom elements such as those on the ‘How to apply’ page and ‘Is policing right for me’ quiz and the Mobile Menu are currently difficult to use with assistive technologies. This fails WCAG 2.1 A success criteria 4.1.2 Name, Role, Value. We planned to rectify this problem by end June 2020, this will now be rectified by end August 2020.
  • Tab elements on the ‘Apprenticeship’ page did not implement the aria-tab pattern properly. This fails WCAG 2.1 A success criteria 4.1.2 Name, Role, Value. We planned to rectify this problem by end June 2020, this will now be rectified by end August 2020.
  • Structural HTML issues may change the way a page is read to assistive technologies. This fails WCAG 2.1 A success criteria 4.1.1 Parsing. We planned to rectify this problem by end June 2020, this will now be rectified by end August 2020.
  • The ‘Why join’ page features different link names for the same destination. This fails WCAG 2.1 AA success criteria 3.2.4 Consistent Identification. We planned to rectify this problem by end June 2020, this will now be rectified by end August 2020.

Disproportionate burden

We do not consider any of the accessibility issues will be a disproportionate burden to fix and aimed to have all outstanding issues rectified by end June 2020, they will now be rectified by end August 2020.

Content that’s not within the scope of the accessibility regulations

None of the current content on the website falls outside of the scope of the accessibility regulations. We will ensure any new content added meets the regulations.

Preparation of this accessibility statement

This statement was prepared on 24 April 2020. It was last reviewed on 27 April 2020.

This website was last tested on 16 April 2020. The test was carried out by Nomensa.

We decided to test 10 key pages of the website – these pages were selected as the most likely pages to be visited by a range of people at different stages of their decision-making journey.