Privacy Policy

This policy (together with our terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices and processes regarding your personal data and how we will treat it.

The Home Office is the Data controller for all the personal data that it collects for its functions via this website.  This includes data that is collected or processed by third parties on our behalf.

These third parties are:

  • Google Analytics
  • OmniGOV @ Manning Gottlieb
  • Story UK Ltd

The Home Office’s contact address is:

Peel Building
2 Marsham Street
London SW1P 4DF

What information do we collect?

When you visit the site

We collect information about your computer, including; where available your IP address, operating system and browser type, for system administration. An IP address is defined as personal information in the General Data Protection Regulation and will be handled in accordance with the current data protection legislation. It is not intended to use this information to identify any individual but for statistical data about our users’ browsing actions and patterns. Site analytics information will be kept for no longer than 26 months and the data is stored on remote servers managed by Google. Data collected by Google Analytics may be transferred outside the EEA for processing. It will not be kept in a form that will identify any living individual.

What gives us the right to collect this personal information?

When you visit the site

We are able to collect this information in order to fulfil a task in the public interest. Personal Data is defined in Article 4 of the General Data Protection Regulation and Article 6 (1) (e) states that it is lawful to collect personal data for the performance of a public task. This is further defined in s. 8 of the Data Protection Act 2018 as a function of a government department.

How we use your personal data

When you visit the site

When you first visit the site, you will be asked to set your cookie preferences. You can update these on subsequent visits to the site.

We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management and accessibility. You may disable necessary cookies by changing your browser settings but this may affect how the website functions. The cookie policy can be found here:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with the information that you request from us.
  • To allow you to participate in interactive features of our site, when you choose to do so.

We make use of Google Analytics to collect information including behaviour patterns to improve the content provided to you on this site. The Google Analytics cookies collect information in a way that does not directly identify anyone. These Google Analytics cookies are switched off by default when you first visit the site and will only be enabled if you choose to accept the site’s recommended cookie settings. The cookie policy can be found here:

If you would like to prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on. This can be accessed here:

Google Analytics Opt-out browser add on

We make use of marketing cookies to help us improve the relevancy of advertising campaigns you receive in social channels and other online platforms. These marketing cookies are switched off by default when you first visit the site and will only be enabled if you choose to accept the site’s recommended cookie settings.

If you contact us, we may keep a record of that correspondence.

General correspondence will be kept in keeping with the Home Office retention and disposal schedules for a maximum of five years.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. This will not affect your use of the website.

Our site may, from time to time, contain links to and from the websites of partner organisations. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Storing your information

If you visit the site

Your personal information is stored securely and will be held only for as long as necessary for the purposes described above and will not be shared with any third parties other than our partner hosting this website.

Requesting access to your personal data  

You have the right to request access to the personal information the Home Office holds about you.

Details of how to make the request can be found at Personal Information Charter

Other rights

In certain circumstances you have the right to:

  • object to and restrict the use of your personal information, or to ask to have your data deleted, or corrected.

Questions or concerns about personal data

If you have any questions or concerns about the collection, use or disclosure of your personal information please contact the Home Office using the information on Personal Information Charter

The Home Office has appointed a Data Protection Officer in accordance with its obligations under Article 37 of the General Data Protection Regulation. The Data Protection officer is an independent role appointed to carry out the functions prescribed in legislation in an independent and objective manner.

If you have any concerns about the way in which your personal data has been used or handled you may write to the Home Office Data Protection Officer directly at the following addresses:


Office of the DPO
Peel Building
2 Marsham Street
London SW1P 4DF


Telephone: 020 7035 6999

You have the right to complain to the Information Commissioner’s Office about the way the Home Office is handling your personal information.

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

Further details on how you do this can be found at Personal Information Charter or on the ICO website. 

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